1. What kind of products does LACUM offer?
LACUM specializes in personalized and customized laser-cut gifting and home décor products, including LED acrylic lamps, MDF and acrylic décor, name-based gifts, corporate gifting items, awards, plaques, and custom-designed products.
2. Do you offer personalized and customized products?
Yes. Personalization and customization are our core strengths. You can customize products with names, messages, logos, designs, and specific requirements based on the product type.
3. Do you provide corporate gifting solutions?
Absolutely. We offer a wide range of customized corporate gifting products, including branded desk décor, employee appreciation gifts, event giveaways, awards, and bulk gifting solutions. Custom branding and bulk orders are supported.
4. Is there a minimum order quantity for corporate or bulk orders?
Minimum order quantity depends on the product and level of customization. Please contact us directly to discuss your requirements and get a tailored quotation.
5. How long does it take to process customized orders?
Processing time varies based on product type and customization complexity. Typically:
Single personalized orders: 2–5 working days
Bulk or corporate orders: timelines are shared after order confirmation
We always aim for timely and reliable delivery.
6. Can I visit your store or see products in person?
Yes. We operate from a small factory-cum-store in Jagatpura, Jaipur, where local customers are welcome to visit, explore products, and discuss customization requirements.
7. Where can I buy LACUM products online?
You can purchase LACUM products through:
Amazon (Amazon Top Brand)
Our official website
Direct inquiries via our social media platforms
8. Are LACUM products available pan-India?
Yes. We deliver across India through reliable courier partners. Delivery timelines may vary depending on location.
9. How do I share customization details?
Customization details can be shared:
During the order process on the platform
Via WhatsApp or email after placing the order
Directly at our Jagatpura store for walk-in customers
Our team confirms all details before production begins.
10. Can I make changes after placing a customized order?
Once production has started, changes may not be possible. We recommend confirming all customization details carefully before final approval.
11. What if my product is damaged during shipping?
If your product arrives damaged, please contact us immediately with photos of the package and product. We will resolve the issue promptly as customer satisfaction is our priority.
12. How can I contact LACUM?
You can reach us through:
Our website contact form
Google business listing
Instagram or Facebook messages
Direct visit to our Jagatpura, Jaipur store
13. Why should I choose LACUM?
Customers choose LACUM for:
High-quality laser-cut craftsmanship
Reliable customization and branding
Amazon Top Brand recognition
Transparent communication
Women-led, community-driven values
Still have questions? We’re happy to help—just reach out, and our team will assist you.